Privacy policy

Airport Carbon Accreditation

The European region of Airports Council International (referred to as “ACI EUROPE” or “We”) is committed to protecting your privacy. For this reason, we have created this Privacy Policy to help you understand how we collect, use and protect personal data.

This Privacy Policy is a binding agreement between you and ACI EUROPE in its legal capacity as the owner of the Airport Carbon Accreditation programme. This policy may change from time to time, therefore we recommend that you check it regularly. Your continued use of our services after the posting of any changes will constitute your acceptance of those changes.

Use of your information:

ACI EUROPE receives and stores personal data you enter on the Airport Carbon Accreditation website. We collect and record in our database your contact details whenever you subscribe to our newsletters. To take advantage of these services, it is necessary for you to disclose personal information, as defined in EU Regulation 2016/679 General Data Protection Regulation (GDPR), including but not limited to one or more of the following identifying information: full name, email address, job title, company name and telephone number.

We use this personal data to keep you posted regarding the latest developments within the Airport Carbon Accreditation programme and the broader climate mitigation landscape within and beyond the aviation sector.

We use the personal data you provide to respond to your requests, communicate with you, provide information about the programme and customise and improve our services.

Whenever users visit the Airport Carbon Accreditation website, information is collected anonymously and used to report on the traffic and other general statistics of website usage, without identifying individual visitors. ACI EUROPE uses this information to make the Airport Carbon Accreditation website easier to find on the Internet and to improve it by learning which pages and features are interesting to our visitors. We treat this information as non-personal information and do not attempt to connect it to personally identifiable information, except as otherwise required by law.

Sharing Your Personal Data

We may share your information within the Airports Council International family (ACI World and other ACI regional organisations). According to Article 4.3 of the ACI EUROPE Statute, any member of ACI EUROPE is de facto member of AIRPORTS COUNCIL INTERNATIONAL (ACI). When using your personal data, these organisations have expressly declared to act in full compliance with the General Data Protection Regulation.

Third-Party Service Providers: We may share personally identifiable information with third parties only as described in this section. We will not sell or commercialize personal data.

ACI EUROPE employs other companies and persons to perform certain business functions on its behalf, including but not limited to programme administration, website development and maintenance, marketing, preparation of events, accounting and payment processing. These third parties have access to the information we collect, needed to perform their functions, but they may not use it for any other purposes. They are obliged to provide us with a certification of compliance with the General Data Protection Regulation requirements.

Communications: ACI EUROPE on behalf of Airport Carbon Accreditation issues different types of communications on a regular and ad hoc basis, regarding the latest developments, trends & innovations in airport climate action, and that of the broader aviation industry. Provided you have subscribed, or in any other way expressed your consent to receive these messages, your personal contact details will be used by us to share the news & know-how with you.

At any point in time you can unsubscribe from our communications by clicking on the “Unsubscribe” button placed at the bottom of our emails, or by sending an email to

Website: As mentioned before, the data we collect about users when they browse through our website is used to analyse the traffic and usage of the website. This aggregate data is later used to assess and improve our website and is stored in a way that ensures full anonymity.

Links to Third Party Websites: The Airport Carbon Accreditation website contains links to third-party websites that are not owned by or affiliated with us. These links do not constitute an endorsement of the linked websites or the products and/or services offered on those websites. We have no control over and are not responsible for the privacy practices or the content of such sites. These websites may or may not have a privacy policy. This Privacy Policy applies only to the Airport Carbon Accreditation website and not to any third-party websites to which it links. We encourage our users to contact those sites directly about their privacy practices.

Cookies: A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at:

Most browsers automatically accept all cookies by default. You should be able to adjust your browser’s settings to reject new cookies, prompt you before accepting a cookie, or disable cookies. Check your browser’s help section for instructions on how to do this.

With Your Permission: For situations other than those described in this Privacy Policy, we will notify you when personally identifiable information might be disclosed to a third party and you can opt-out of sharing your information.

Our Security Practices

We use commercially reasonable security measures to protect our databases and information under our control against loss, misuse, destruction, unauthorized access, alteration, or inadvertent disclosure of data.

ACI EUROPE on behalf of Airport Carbon Accreditation is committed to using secure data networks and data storage and management systems with IT Solution Providers fully compliant with the regulations set forth by the GDPR.

In case of a data leak, we undertake to inform you as soon as possible. If you suspect a data leak, please inform us immediately:

Your Choices

You can always choose not to give us your personally identifiable information, although this information is required if you want to take advantage of some of our services, such as subscribing to our newsletters or joining the ACI.

You may opt-out of receiving emails or other communications from us and our partners and sub-contractors at any time by clicking on the “Unsubscribe” button at the bottom of a given message or by contacting us at

If you request that your personally identifiable information be removed from our database, please understand that it may be impossible to remove this information completely due to backups and records of deletions. Furthermore, we will not be able to remove any personal information that we are required to retain by law (for instance, tax purposes, notices, etc.).

If you wish to remove your personally identifiable information from our database, please send an email to with the phrase “Remove from Database” in the subject line. You will be removed from our databases usually within ten business days of our receipt of your request, except where we are required to maintain the personal information by law. You may also request to review or amend any personally identifiable information that we maintain about you by sending a written request to us. We may take reasonable steps to confirm your identity before fulfilling any of these requests. Note that if you opt-out of our marketing materials but you purchased a product or service from us, you will continue to receive communications from us about your specific purchase.

Changes to Privacy Policy

As stated above, this policy may change from time to time so we recommend that you check it regularly. Your continued use of our website after the posting of any changes will constitute your acceptance of those changes. If we are going to use any personally identifiable information in a manner that is materially less restrictive from that stated in our Privacy Policy at the time we collected such information, we will either attempt to obtain your consent before implementing the change or, in the absence of your consent, the new policy will not apply to information collected prior to the change.

Applicable Law and Choice of Forum

By visiting our website, you agree that any dispute relating to or arising out of this Privacy shall be resolved exclusively under the Belgian Law.

Last Updated

This document was last updated in October 2020.

Contact Us
If you want to access your data, have any questions, comments or concerns about this Privacy Policy, please contact us by email at or by phone at +32 (0)2 552 09 80.

You may also write to us at:
ACI EUROPE / Airport Carbon Accreditation
10 rue Montoyer (box n. 9)
1000 Brussels Belgium